Outlook updating cached messages

Microsoft Outlook includes several ways to quickly view the information you need -- through hyperlinks in messages and other items, the Outlook Bar and shortcuts.

Here is a collection of tips and how-tos for making these work for you.

To check your cache setting, go to Tools, Account settings (File, Account settings in Outlook 2010).

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Servers: Exchange 2013 Clients: Outlook 20 I do not see any errors on the server that would help point me into the direction of the cause.

In Outlook 20, only non-mail shared folders are cached; Outlook 2010 caches all folders.

This feature can be enabled or disabled in the Exchange account's More Settings dialog, on the Advanced tab.

If you create a link like this as a Windows shortcut -- for example, on the desktop -- you can then drag it to the Outlook Bar.

This is an effective way to open an individual Outlook item directly from the Outlook Bar.

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